One of our valued clients, a growing Consumer Packaged Goods (CPG) company, works closely with retailers and distributors to manage promotions, rebates, and settlement claims. As the volume of retailer settlement claims increased, the client partnered with Katpro Technologies to implement an automation solution that could streamline claim validation and reconciliation.
The objective was to reduce manual effort in matching retailer claims with internal promotion and sales data, minimize discrepancies, and accelerate settlement processing.
Challenge
Manual verification of retailer settlement claims against promotional agreements and sales records.
Large volumes of claim data are received from multiple retailers in different formats.
Time-consuming reconciliation process requiring cross-checking between invoices, promotions, and deductions.
High risk of mismatched claims, duplicate deductions, and financial discrepancies.
Delayed settlement approvals are impacting retailer relationships and financial reporting.
Solution
Automated Claim Matching Engine
Implemented an intelligent matching system that automatically compares retailer settlement claims with internal promotion records, invoices, and sales data.
Data Standardization and Integration
Integrated retailer claim files from multiple sources and standardized the data to ensure accurate comparison with internal systems.
Rule-Based Validation
Configured validation rules to identify mismatches, duplicate deductions, or claims exceeding agreed promotional limits.
Exception Handling Workflow
Automatically flagged unmatched or suspicious claims and routed them to the appropriate finance or trade promotion teams for review.
Real-time Monitoring Dashboard
Enabled real-time visibility into claim status, matched settlements, and exceptions to support faster financial reconciliation.
Results
Faster claim processing
Automated matching significantly reduced the time required to reconcile retailer settlement claims.
Improved financial accuracy
Validation rules minimized errors, duplicate deductions, and unauthorized claims.
Reduced manual workload
Automation eliminated repetitive reconciliation tasks, allowing finance teams to focus on exception management.
Better retailer relationships
Faster settlement approvals improved transparency and trust with retail partners.
Enhanced financial control
Real-time monitoring provided better visibility into promotions, deductions, and settlement performance.
By automating Retailer Settlement Claim Auto-Matching, Katpro helped the client transform a complex and manual reconciliation process into a streamlined and highly accurate workflow. The solution improved financial control, reduced operational effort, and accelerated settlement cycles.
Looking to automate retailer claim reconciliation and improve settlement accuracy?
Contact us today to learn how Katpro’s automation solutions can optimize your trade promotion and settlement processes.